RBSE Class 11 Business Studies Notes Chapter 11 Tour and Travel Management

Rajasthan Board RBSE Class 11 Business Studies Notes Chapter 11 Tour and Travel Management

When a person travels the whole world or country, in search of knowledge and wisdom, he/she is called Priwrajk.
Going out of home/village/country for employment or business is called travelling.
Going away from home for thrill, relaxation, fun and frolic, joy along with experiencing something new is called tourism.
The journey undertaken to escape certain adverse conditions to protect one’s entity and one’s progeny is called Migration.
A pilgrimage is when people travel to a place of worship that is usually far away. They may have to go to a different city or country. Usually, pilgrimage is done for spiritual or religious reasons.

Objectives of Tour and Travel

Going elsewhere to get rid of the boredom of staying at one place for a long time and to rejuvenate oneself.
Travelling to other places to obtain knowledge and experience.
Journey for business and earning livelihood.
Journey for political thoughts, struggles and acquisition of power.
Journey for propagation/ publicity of thoughts and religion.

According to W.T.O, tourism is

Tourism includes such activities of people which are performed while going out from their routine atmosphere or ambience, indulging in travel and rest. These travels should occur continuously within a period of 1 year for moments of relaxation, entertainment, commerce trade and fulfillment of other objectives.
Tourism begins with movement of a person from home to a destination located elsewhere.
Two elements are contained in tourism- first, journey, and second, stay.
The traveller is expected to stay at the destination for a minimum period of 24 hours and a maximum period of 6 months.
The travel to a destination is done for various objectives other than obtaining employment or for permanent residence.

Types of Tourism

Recreational Tourism— Tourism with the intent of relaxation and change.
Cultural Tourism— Traveller who journeys to see and know new life cultures, like- folk dance, art, paintings, etc.
Heritage Tourism— Travelling to experience the places, artifacts and activities that authentically represent the stories and people of the past like- folk, art, dance, painting, crafts, etc. Heritage travel is done with this very objective.
Eco-Tourism- In this, the tourist desires to see grand buildings, archaeological monuments, historical forts, havelis. temples, churches, mosques etc. For example- Taj Mahal, Hawa Mahal, Ranthambore.
Adventure Tourism- In this, the tourist undertakes adventurous ventures like mountaineering, or goes on a world tour on a bicycle or in a car rally.
Religious Tourism— Journey to holy places or places of worship.
Medical and Wellness Tourism— Tourism done for health benefits. Example- Yoga, meditation, etc.

Classification of Tourism Products
a. Protected Tourism Product

Historical Building
Ancient place
Cultural place
Archaeological place

b. Recognized Tourism Product

Man-made buildings- Burj Khalifa
Garden, sports ground
Natural beauty, waterfall, rivers, mountains
Sea coasts of Goa, Kerala

c. Tourism Catalyst Product

Hotel, Motel, Paying guest house. Restaurants
Pleasant weather
Shopping Mall
Museum, Temple, Cinema hall
Parks, Playing area

d. Local Feature Product

Medical health service
Retail shop, petrol pump, cinema hall
Bank and foreign currency exchange center
Police administration
Sports Tourism- Travelling to participate in sports competition or as spectators.
Wedding Tourism— Travelling for birthdays, weddings, or celebrating wedding anniversaries.
Wildlife Tourism— Journeying to see the beauty of nature and animals living in the forests.

Tourist

Person w’ho is travelling or visiting for pleasure, to different places, states, and countries.
These can also be termed as sightseers.

Types of Tourists

Local Tourist
Domestic or National Tourist
International or Foreign Tourist
Free Individual Tourist
Group Tourist
Business Tourist

Products of Tourism

It is that product which is presented to the tourist who comes to visit the tourist spot. Such products fulfil the needs of the tourist regarding comfort— convenience, luxury, religious or business objective, away from his home.
It determines the destination of the tourists and plays an important role in its selection.
It is used as a service product by the customer from the time he begins his journey from home till the time he returns home.

Components of Tourism
• The components that determine the destination of the tourist and play an important role in destination selection.
• The components of tourism are as follows-

Transport
Location
Accommodation
Fun and Food
Finance
Visa
Travel Agency.

Tourism – A Global View

→ According to World Tourism Organization, the Tourist industry in the entire world was valued at 113.5 crores in 2014, and is expected to become 180 crores in 2020.

→ Thus, after oil and motor-vehicle business and industry, tourism has become a huge industry at the third place.

→ This industry provides employment to 21.20 crore people globally, thus every ninth person of the world is earning his/her livelihood from the tourism industry.

→ From the point of view of tourism, France is at the 1st place, while India is at the 41st place.

→ World Tourism Organization has declared the year 2002 as International Eco Tourism year.

→ In order to give a new dimension to the Tourism industry, the government has decided to accord “export house” status to it.

→ Tourism sector has the 3rd position in Indian economy, after diamond-gems and textile industry.

→ The highest number of foreign tourists come from USA, Britain, France, Germany and Australia.

→ The number of tourists coming in India was 17 thousand in 1950 which has grown to 33 lakh in 1990.

→ The share of tourism sector in foreign currency reserve is continuously increasing. The 32.5 crore rupee foreign exchange in 1970—71 increased to about 123320 crore rupees in the year 2014.

→ 3.67 crore people are employed in the tourism sector at present.

→ Religion-based tourism is more common in India.

→ The LTC facility given to central government employees has also played a major role in increasing the number of domestic tourists.

Tourism Industry in Rajasthan

→ Rajasthan is one of the three major tourism states in India. Goa, Kerala and Rajasthan have the highest influx of tourists.

→ Out of the total number of foreign tourists coming to India, one-third visit Rajasthan. The number of domestic tourists rose up from 52 lakh in 1995 to 286 lakh in 2012.

→ Golden Triangle project was made by combining Delhi, Agra and Jaipur, and it provided Rajasthan a new peak on the world tourism map.

→ Palace—on—Wheels has multiplied and embelhshed the tourism attraction of Rajasthan for the tourists.

→ Some attractions of Rajasthan tourism have become very famous, for example- Pushkar fair, Desert festival of Jaisalmer, Summer festival of Mount Abu. Elephant festival of Jaipur, Teej and Gangaur fair, Dheenga Gavar Fair of Jodhpur and Marwar festival, etc.

→ The number of foreign tourists in Rajasthan which was 42000 in 1971 has risen to 14.51 lakh in 2012.

→ The influx of foreign tourists in Rajasthan is mainly in Jaipur, Jaisalmer, Jodhpur and Udaipur districts, while some tourists also like to visit Pushkar, Abu and Bikaner apart from these.

→ Tourism provides direct employment to 1 lakh people and indirect employment to 3 lakh people in Rajasthan.

State Government’s Efforts For Development of Tourism Industry

→ Initially, the state government established the tourism directorate in 1956 and then started the Mewar complex project to develop tourism.

→ It works for the development of tourist places, discovery of new places of tourist interest, publicity—extension, organizing fairs to familiarize the tourists with local folk arts and music.

→ Rajasthan Tourism Development Corporation (RTDC) provides various facilties to tourists, and it was established in 1978. The main objective behind this was to make available food, lodging, transport and entertainment of a high-class quality to the tourists.

→ The status of industry to tourism sector activities was accorded in 1989.

→ In order to increase private sector participation in tourism sector and to provide special facilities to the tourists, the year 1991 and 1992 the was declared “tourism year”.

→ The state government announced a new tourism policy in 2001 to increase and promote it.

→ A very attractive policy for the tourism industry was announced in 2015, in which the businessmen were provided many relaxations, rebates and discounts.

Rajasthan Tourist Circuits

Jaipur-Ajmer
Alwar—Siliserh-Sariska
Bharatpur—Deeg—Dholpur
Ranthambore—Tonk
Hadoti Region (Kota, Bundi-Jhalawar)
Marwar (Ajmer-Pushkar-Merta-Nagaur)
Shekhawati region
Mount Abu— Ranakpur
Mewar region (Ranakpur-Kumbhalgarh-Udaipur-Nathdwara-Chittorgarh)
Desert Region (Jodhpur-Jaisalmer-Bikaner-Barmer)

Programs and Projects to Generate Tourism Attraction

→ Project on “crocodile park” was started.

→ Elephant rides for tourists at Amer, near Jaipur.

→ Car rally is organized to attract foreign tourists for an adventurous journey through Thar Desert.

→ Taking tourists on a tour of Jaisalmer desert villages on camel back.

→ For tourists to enjoy the lakes, along with good restaurants by the lakeside, boating facilities are also available.

→ To give the tourists cultural and historical information about the state in addition to entertaining them, the tourism department has started light and sound shows in the evenings at important tourist spots.

→ To show the tourists a natural view of high mountains ranges and forests, ropeways have been constructed at various places.

→ The tourism department organizes 40 fairs annually.

→ In order to provide convenient and comfortable transport facilities to the tourists, arrangements have been made for sightseeing locations at Jodhpur, Sariska, Udaipur and Sawai Madhopur.

→ Palace-on—Wheels is a luxury tourist train, launched by the Indian Railways in association with Rajasthan Tourism Development Corporation by putting the saloons of erstwhile princes and kings of the feudal era to promote tourism in Rajasthan.

→ Paying Guest Scheme was initiated for the tourists to be able to experience local culture closely and get accommodation within their budgets.

→ The presence of archaeological, architectural and art remains in Rajasthan enhance its prestige.

→ Cultural heritage service scheme was initiated to create awareness towards protection of ancient heritage among students at school level.

→ Township development scheme was planned to construct a film city, elephant village, etc.

Importance of Tourism Industry

(a) Economic Importance

Creation of employment opportunities
Obtaining foreign currency
Increase in women employment
Export promotion and increase
Infrastructural development
Increase in transport facility
Balanced regional development

(b) Cultural Importance

Cultural conservation
Conservation of folk arts
Development of handicrafts and arts
Conservation of cultural heritage
Publicity of local language, music and literature
Cultural exchange

Improvement in standard of living
Literacy and educational development
Increase in social harmony
Obtaining special assistance on international importance
Increase in fame and prestige
Increase in information and knowledge
Increase in facilities

(d) Environmental Importance

Assistance and increase in nature conservation
Helpful in natural accumulation
Environmental awareness

Disadvantages of Tourism Industry

Spread of pollution
Spread of social pollution, like intoxicants.
Cultural pollution (obscenity, decline in moral values)
Increase in anti-national activities
Making fun of society’s weaker section

Employment Opportunities in Tourism Industry

The success of hotel business, which creates very extensive employment opportunities, depends upon effective and scientific management.
For the help of tourists-front office manager, lobby manager, guest relation executive, housekeeping executive, floor supervisor, lineman cum-supervisor, executive chef, kitchen stewarding manager are allotted.
Employment opportunities are available in tourist areas, like tourist guide, travel agent and translators.

Entrepreneurial Opportunities in Tourism Industry
1. Hotel-restaurant Business

High- end 5 star hotels
Heritage hotels
Paying guest houses
Midway-hotels/ Restaurants

2. Health club
3. Amusement park or water park

Tour and Travel Management Class 11 RBSE Notes Important Terms

• Priwrajk – When a person travels the whole world or country, in search of knowledge and wisdom he/she is called Priwrajk. Example – Swami Vivekananda

• Travel – Going to other regions/country for economic activities, business and employment. In Rajasthan, in certain areas it is called Deshawar.

• Tourism – Going away from home for thrill, relaxation, fun and frolic, joy along with experiencing something new.

• Pilgrimage – A pilgrimage is when people travel to a place of worship that is usually far away. They may have to go to a different city or country. Usually, pilgrimage is done for spiritual or religious reasons.

• Migration – The journey undertaken to escape certain adverse conditions to protect one’s entity and one’s progeny.

• Heritage Tourism – Travelling to experience places, artifacts and activities that authentically represent the stories and people of the past like – folk, art, dance, painting, crafts, etc. Heritage tourism is done with this very objective.

• Eco – Tourism- In this, the tourist desires to see grand buildings, archaeological monuments, historical forts, Havelis, temples, churches, mosques, etc. For example- Taj Mahal, Hawa Mahal, Ranthambore.

• Adventure Tourism – In this, the tourist undertakes adventurous ventures like mountaineering, or go on a world tour on a bicycle or in a car rally.

• Tourist – A person who is travelling or visiting for pleasure, to different places, states, and countries.

• Domestic tourist – Domestic tourism involves residents of one country travelling only within that country, or a state or any other such place.

• Business Tourist – Some businessmen or industrial groups travel to other states or countries to expand their business, to organize fairs and exhibitions, and to meet other businessmen there.

• Tourism products- It is that product which is presented to the tourist who comes to visit the tourist spot. Such products fulfil the needs of the tourist regarding comfort- convenience, luxury, religious or business objective, away from his home.

• Tourism Components – The components that determine the destination of the tourist and play an important role in destination selection. Example – tourism, hotel, visa facility, etc.

• Golden Triangle- This project was made by combining Delhi, Agra and Jaipur and it provided Rajasthan a new peak on the world tourism map.

• Palace on Wheels- Palace-on-Wheels is a luxury tourist train. It was launched by the Indian Railways in association with Rajasthan Tourism Development Corporation by putting the saloons of erstwhile princes and kings of the feudal era, to promote tourism in Rajasthan.

• Desert Triangle – The districts of Jodhpur, Jaisalmer and Bikaner jointly are known as Desert Triangle in tourism sphere.

• RTDC – Rajasthan Tourism Development Corporation (RTDC) is an agency of the Government of Rajasthan set up in 1978 to develop tourism in the state. It manages several restaurants, cafeterias, motels and bars. The Corporation also organizes package tours, fairs, festivals, entertainment, shopping and transport services.

• Paying Guest Scheme – For the tourist to be able to experience culture closely and get accommodation within their budget, licences have been issued to 562 families in cities and villages to enable tourists to stay along with them in their homes.

• Tourist Guide – A tourist guide is a person who provides assistance, information on cultural and historical events and other help to the tourists.